Install the Intel driver package that you downloaded earlier.In the Device Managerapplet, uninstall any remaining Intel and NVIDIA graphics drivers by right-clicking on the device entry, clicking on the Uninstall Deviceentry, selecting to Delete any driver software for this deviceand then clicking on the Uninstall button.Look for entry(s) with names like Intel Graphics Driverand NVIDIA Graphics Driver XXX.XX. In the Apps and Featuresapplet, uninstall any Intel and NVIDIA driver packages.Disable Internet access (disconnect Ethernet cable and/or disable Wireless).Download to the laptop - but do not install just yet - the latest Intel and NVIDIA drivers provided by your laptop vendor.What I suggest you do to verify this (one way or the other) is to return to the drivers provided by your laptop vendor.
Often, the graphics driver(s) for laptops have been modified - especially if dual graphics is supported - to support custom features of the laptop (including graphics engine switching). This is significant because this is a laptop. The first thing I see in the sysInfo is that the latest build (9168) of the Intel HD Graphics driver package is installed.
